Terms of service

Last updated

These Terms of Service ("Terms") govern the provision of electrical services by DualCurrent Ltd ("we", "us", "our") to clients ("you", "your"). By engaging our services, requesting a quote, or instructing us to carry out work, you agree to these Terms.

Company information

  • Company name: DualCurrent Ltd
  • Company number: 16182673
  • Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
  • Email: support@dualcurrent.co.uk
  • Telephone: 020 3883 1321
  • NICEIC registration number: 619998000

Scope of services

  • Electrical installations and upgrades
  • Fault finding and repairs
  • Electrical compliance and safety testing
  • PAT testing
  • Lighting installations and upgrades
  • Emergency electrical call-outs
  • Maintenance and remedial works

Quotations and pricing

All quotations are provided based on the information available. Quotes are valid for 30 days.

Appointments and access

Safe access must be provided. Aborted visits may incur a fee.

Emergency call-out services

You must inform us immediately of safety issues and follow safety instructions.

Client responsibilities

  • Provide accurate information
  • Disclose hazards
  • Ensure safe conditions

Liability and limitations

Nothing in these Terms excludes liability for death or personal injury caused by negligence.

Acceptance

By instructing DualCurrent Ltd, you confirm that you have read, understood, and accepted these Terms of Service.